Returns & Exchanges
At WPMs, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day return window for all unused items in their original packaging. Whether it is a change of heart or a defective product, our team is here to ensure a smooth and transparent resolution.
Initiate Your Request
Log into your WPMs account or visit our returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Securely pack the products in their original manufacturer packaging, ensuring all tags, manuals, and hardware components are included to qualify for a full refund.
Ship the Package
Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location within 7 days of your request.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will issue a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing