Frequently Asked Questions
Everything you need to know about enhancing your living space with WPMs.
What is the typical shipping timeframe for furniture and home decor?
Standard shipping usually takes 5-7 business days. For larger furniture pieces, delivery may take 10-14 business days as we use specialized carriers to ensure your items arrive in perfect condition.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that custom-made or personalized home items are final sale.
Are the materials used in WPMs products eco-friendly?
WPMs is committed to sustainability. We prioritize sourcing FSC-certified wood, organic cotton, and recycled metals across our furniture and textile collections.
Do you offer assembly services for large furniture items?
Yes, we offer White Glove Delivery for an additional fee, which includes room-of-choice placement, full assembly, and removal of all packaging materials.
How can I track the status of my home decor order?
Once your order ships, you will receive an email with a tracking number. You can also view your real-time order status by logging into your WPMs account dashboard.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Affirm for larger home investments.